Norton cannot scan my computer at all. Nothing happens when I click quick or full scan. Also the status bar turns yellow and red eventually as it cannot scan my computer for 1-2 weeks. Clicking "Fix" also gives an unresolvable error 'cause it cannot start any scans. Running live update repeatedly then restarting the computer solves the issue for just that moment. After a couple of days, both norton itself and I cannot start a scan by any chance.
The strange thing is that, this is happening on my both 2 PCs. They have both Windows 8 and the only security product installed is norton. So I assume it's an incompatibility issue with Win 8 between NIS 2013. I tried reinstalling norton like 5 times, even support agent remote connected my computer and did several things -including reinstalling again- The scans work fine after reinstall just like when I update&restart the computer. But the issue comes back again 2-3 days afterwards.
Since they added a win8 compatibility to 2012 product, I'm planning to return it as I don't think I'm getting any live protection at all with this awful 2013 version.